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HP 5 year Parts Coverage Hardware Support for SD Pro Series Scanner
SKU
U5AD0E
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration
| SKU | U5AD0E |
|---|---|
| Manufacturer | HP |
| Availability | In Stock |
| PDF URLs |
View PDF |
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
| Features | |
|---|---|
| Number of years | 5 year(s) |
| HP segment | Business |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Exchange |
| Service method | Part exchange |
| Response time | Next business day response |
| Place of service | Channel |
| Logistics options | Parts shipped next business day |
| Duration | 5 years |
| Coverage period | 60 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional information | EMEA Channel only |
| Technical details | |
| Number of years | 5 year(s) |