HP 4 year Active Care Next Business Day Response Onsite Notebook Hardware Support

SKU
U17XCE
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4 year Active Care Next Business Day Response Onsite Notebook Hardware Support
  • Predictive AI-powered insights and proactive onsite support
  • End user alerts and automated IT ticketing
  • Remote problem diagnosis and support
  • Onsite repair or replacement, anywhere work happens
More Information
SKU U17XCE
EAN 4582712450961
Manufacturer HP
Availability In Stock
PDF URLs View PDF

Fast response times

Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Quickly resolve device issues for users

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.

Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]
Features
Service typeNext Business Day
Number of years4 year(s)
TypeOn-site
Response time9 h
On-site supportYes
Supplier features
Warranty typeS
Warranty coverageIn warranty
Support typeActive Care
Service methodOnsite and Predictive Support
Response timeNext business day response
Place of serviceRemote and Onsite
Duration4 years
Coverage period48 month(s)
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic
Technical details
Number of years4 year(s)
TypeOn-site
Response time9 h
On-site supportYes