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HP 3y Priority Access Plus PC 1K+ seats Legacy Svc
SKU
U9DM0E
- Technical support design for IT
- Global experience
- Direct access to highly skilled remote support agents
- Online case management tools
- Assigned support contact
| SKU | U9DM0E |
|---|---|
| EAN | 4573595745374 |
| Manufacturer | HP |
| Availability | In Stock |
| PDF URLs |
View PDF |
Support where and when you need it
Plus #1: An assigned customer support expert to manage your service requirements.
The power of insight
Plus #2: Executive-level quarterly reporting on product quality and service status, to help keep business up and running.
Take things up a level
Plus #3: A dedicated escalation path that’s customized to the needs of your organization.
HP Priority Access Plus Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an assigned remote point of contact to manage your support needs and delivers reporting on a quarterly basis.[1]
| Features | |
|---|---|
| Number of years | 3 year(s) |
| Service time (hours x days) | 9x5 |
| HP segment | Business |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Priority support |
| Service method | Phone |
| Response time | Next available agent |
| Place of service | Remote |
| Duration | 3 years |
| Coverage period | 36 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional information | Covers 1000+ seats |
| Technical details | |
| Number of years | 3 year(s) |
| Service time (hours x days) | 9x5 |