HP 3y Priority Access Plus PC 1K+ seats Legacy Svc

SKU
U9DM0E
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3y Priority Access Plus PC 1K+ seats Legacy Svc
  • Technical support design for IT
  • Global experience
  • Direct access to highly skilled remote support agents
  • Online case management tools
  • Assigned support contact
More Information
SKU U9DM0E
EAN 4573595745374
Manufacturer HP
Availability In Stock
PDF URLs View PDF

Support where and when you need it

Plus #1: An assigned customer support expert to manage your service requirements.

The power of insight

Plus #2: Executive-level quarterly reporting on product quality and service status, to help keep business up and running.

Take things up a level

Plus #3: A dedicated escalation path that’s customized to the needs of your organization.

HP Priority Access Plus Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an assigned remote point of contact to manage your support needs and delivers reporting on a quarterly basis.[1]
Features
Number of years3 year(s)
Service time (hours x days)9x5
HP segmentBusiness
Supplier features
Warranty typeS
Warranty coverageIn warranty
Support typePriority support
Service methodPhone
Response timeNext available agent
Place of serviceRemote
Duration3 years
Coverage period36 month(s)
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic
Additional informationCovers 1000+ seats
Technical details
Number of years3 year(s)
Service time (hours x days)9x5