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HP 3 year Pickup and Return Hardware Support for Notebooks
SKU
HL506E
- Remote problem diagnosis and telephone support
- Prepaid shipment to HP repair center
- 3-5 business day offsite repair[1]
- Prepaid return shipment
Enjoy door-to-door service
Send your hardware to the HP designated repair center, deliver it in person or arrange for pickup—choose the service with the shipment option that works best for you.
Reduce your costs
For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
Get high-quality support
HP’s expert technicians have the tools and resources to repair your equipment properly.
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
| Features | |
|---|---|
| Number of years | 3 year(s) |
| Type | Pick-up&return |
| Service time (hours x days) | 9x5 |
| Compatibility | Folio 13 |
| HP segment | Business, Enterprise |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Offsite repair |
| Service method | Depot repair |
| Response time | Repaired within 3-7 business days |
| Place of service | Offsite |
| Logistics options | Courier pick up and return |
| Duration | 3 years |
| Coverage period | 36 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional information | Excludes external monitor |
| Technical details | |
| Number of years | 3 year(s) |
| Type | Pick-up&return |
| Service time (hours x days) | 9x5 |
| Compatibility | Folio 13 |