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HP 3 year Care Pack w/Standard Exchange for Officejet Printers
SKU
UG196E
- Remote problem diagnosis and support
- Hardware exchange
- Prepaid shipping label, materials, and instructions for defective unit return
- Coverage window
- Access to electronic support information and services
| SKU | UG196E |
|---|---|
| EAN | 0829160041063 |
| Manufacturer | HP |
| Availability | In Stock |
| PDF URLs |
View PDF |
Replacement parts and materials
Replacement of your HP product will use standard freight shipping and delivery, however, upgraded shipping is available for a fee
This HP Service Plan extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support, remote diagnostic services, and hardware replacement during the extended coverage period.[1]
| Features | |
|---|---|
| Number of years | 3 year(s) |
| Compatibility | HP Deskjet 460c HP Officejet H470 HP Officejet J6410 HP Officejet 6500 HP Officejet 7310/7410 HP Officejet 4255/6215 HP Officejet 4355 HP Officejet J5780 |
| HP segment | Business, Enterprise |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Exchange |
| Service method | Standard unit exchange |
| Response time | Exchange shipped within 4-7 business days |
| Place of service | Offsite |
| Logistics options | Customer ships defective, courier ships replacement |
| Duration | 3 years |
| Coverage period | 36 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Technical details | |
| Number of years | 3 year(s) |
| Compatibility | HP Deskjet 460c HP Officejet H470 HP Officejet J6410 HP Officejet 6500 HP Officejet 7310/7410 HP Officejet 4255/6215 HP Officejet 4355 HP Officejet J5780 |