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HP 3 year Active Care Next Business Day Response Onsite Notebook Solution Support
SKU
U48R9E
- Predictive AI-powered insights and proactive onsite support
- End user alerts and automated IT ticketing
- Remote problem diagnosis and support
- Onsite repair or replacement, anywhere work happens
| SKU | U48R9E |
|---|---|
| Manufacturer | HP |
| Availability | In Stock |
| PDF URLs |
View PDF |
Fast response times
Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
Quickly resolve device issues for users
Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.[1,2]
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Active Care |
| Service method | Onsite and Predictive Support |
| Response time | Next business day response |
| Place of service | Remote and Onsite |
| Duration | 3 years |
| Coverage period | 36 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional support option | PC Solution |