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HP 2 year OFFSITE Notebook HW Supp
SKU
U9AZ8E
High-quality support
HP will provide telephone technical assistance with installation, product configuration, setup, and problem resolution. In many cases, we can resolve your issues without the need to ship your device.
Reliable, lower-cost alternative to onsite support
For products in non-critical environments, HP Offsite Support offers an affordable alternative to more costly onsite support.
When your PC is experiencing a problem, you want it fixed. With HP Offsite Services, you can get assistance to resolve most issues by phone or online chat. For more serious problems, HP will repair it at our closet authorized repair. Our expert technicians will diagnose and repair your device within 3-7 business days, and we’ll pay for its return shipment – so you can get back to business.
| Features | |
|---|---|
| Number of years | 2 year(s) |
| Type | Pick-up&return |
| HP segment | Business |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Offsite repair |
| Service method | Depot repair |
| Response time | Repaired within 3-7 business days |
| Place of service | Offsite |
| Logistics options | Courier pick up and return |
| Duration | 2 years |
| Coverage period | 24 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional information | excludes external monitor |
| Technical details | |
| Number of years | 2 year(s) |
| Type | Pick-up&return |