We use cookies to make your experience better.
To comply with the new e-Privacy directive, you agree to the privacy policy and our use of cookies.
HP 1 year Post Warranty Pickup and Return Notebook Hardware Support
SKU
U9BB0PE
- Remote problem diagnosis and telephone support
- Prepaid shipment to HP repair center
- 3-5 business day offsite repair[1]
- Prepaid return shipment
Enjoy door-to-door service
HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
Reduce your costs
For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
Get high-quality support
HP’s expert technicians have the tools and resources to repair your equipment properly.
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
| Features | |
|---|---|
| Number of years | 1 year(s) |
| Type | Pick-up&return |
| Service time (hours x days) | 9x5 |
| Compatibility | HP 215 Series 1/1/0 Warranty HP 345 / HP 355 Series 1/1/0 Warranty HP 240 / HP 242 / HP 245 Series 1/1/0 Warranty HP 248 / HP340 / HP346 / HP348 / HP350 Series 1/1/0 Warranty HP 250 Series 1/1/0 Warranty HP 255 Series 1/1/0 Warranty HP x2 210 G1 Tablet/ HP 210 Notebook |
| HP segment | Business |
| Supplier features | |
|---|---|
| Warranty type | P |
| Warranty coverage | Post warranty |
| Support type | Offsite repair |
| Service method | Depot repair |
| Response time | Repaired within 3-7 business days |
| Place of service | Offsite |
| Logistics options | Courier pick up and return |
| Duration | 1 year |
| Coverage period | 12 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional information | Excludes external monitor |
| Technical details | |
| Number of years | 1 year(s) |
| Type | Pick-up&return |
| Service time (hours x days) | 9x5 |
| Compatibility | HP 215 Series 1/1/0 Warranty HP 345 / HP 355 Series 1/1/0 Warranty HP 240 / HP 242 / HP 245 Series 1/1/0 Warranty HP 248 / HP340 / HP346 / HP348 / HP350 Series 1/1/0 Warranty HP 250 Series 1/1/0 Warranty HP 255 Series 1/1/0 Warranty HP x2 210 G1 Tablet/ HP 210 Notebook |