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DELL Upgrade from 1Y Basic Onsite to 5Y ProSupport
SKU
DPNL5_1OS5PS
- 24x7 direct access to in-region non-scripted ProSupport engineers
- Hardware and software support, proactive issue resolution with telemetry-driven insights.
- Next business day onsite support after remote diagnosis
- Enable SupportAssist for fleet automated issue detection, proactive resolution and alerts
- Self-heal before issues occurImprove Productivity
- Benefit from hyperefficient resolution
| SKU | DPNL5_1OS5PS |
|---|---|
| Manufacturer | DELL |
| Availability | In Stock |
| Product Manuals (HTML) |
View Manual |
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
| Features | |
|---|---|
| Web support | Yes |
| Troubleshooting | Yes |
| Service type | ProSupport |
| Service included | Parts and Labour |
| Parts replacement | Yes |
| Number of years | 5 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | DELL PRO 16 PLUS PB16255 DELL PRO 14 PLUS PB14255 DELL PRO 16 PLUS PB16250 DELL PRO 14 PLUS PB14250 |
| Technical details | |
|---|---|
| Service included | Parts and Labour |
| Number of years | 5 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | DELL PRO 16 PLUS PB16255 DELL PRO 14 PLUS PB14255 DELL PRO 16 PLUS PB16250 DELL PRO 14 PLUS PB14250 |