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HP 3 year OFFSITE Notebook HW Supp
SKU
U4395E
- Remote problem diagnosis and support
- Offsite repair or replacement
Extended warranty
Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses.
Remote support
Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.[1,8]
Device remediation
For more complex issues, choose more cost-efficient diagnosis and repair with HP offsite support.[1]
When your PC is experiencing a problem, you want it fixed. With HP Offsite Services, you can get assistance to resolve most issues by phone or online chat. For more serious problems, HP will repair it at our closet authorized repair. Our expert technicians will diagnose and repair your device within 3-7 business days, and we’ll pay for its return shipment – so you can get back to business.
| Features | |
|---|---|
| Number of years | 3 year(s) |
| Type | Pick-up&return |
| Service time (hours x days) | 9x5 |
| HP segment | Business |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Offsite repair |
| Service method | Depot repair |
| Response time | Repaired within 3-7 business days |
| Place of service | Offsite |
| Logistics options | Courier pick up and return |
| Duration | 3 years |
| Coverage period | 36 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional information | excludes external monitor |
| Technical details | |
| Number of years | 3 year(s) |
| Type | Pick-up&return |
| Service time (hours x days) | 9x5 |