Jabra Engage 40 - (Inline Link) USB-C MS Mono

SKU
4093-413-299
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Jabra Engage 40 - (Inline Link) USB-C MS Mono
  • Real-time guidance (requires Engage+)*
  • 2-microphone system
  • All-day comfort
  • Inline call control unit
  • Durable with a 3-year warranty
  • Built-in busylight
More Information
Connection Wired
Style Head-band
Ideal use Office/Call center
Microphone type Boom microphone
SKU 4093-413-299
EAN 5706991026122
Manufacturer Jabra
Availability In Stock
PDF URLs View PDF
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Sounds like satisfaction

With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.

This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

On the ball

A software system that can analyse conversations as they happen? Meet the Engage 40 with innovative Engage+ software, the future of contact centre headsets.

Live, on-screen pop-ups give instant feedback, so you can improve your customer’s call experience as it’s happening.

Engage+ delivers live guidance on factors affecting your customer’s call experience, including background noise, silence and interruptions. 1

Onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.

Show me more
1 Free software download required. Integrations available for selected platforms.

Double the mic, double the satisfaction

Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.

Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

A comfortable agent is a happy agent

An uncomfortable agent makes for an awkward call, so we've designed Engage 40 to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.

We’ve also popped an innovative maze-shaped pattern on the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the ear, helping you stay relaxed and focused on the needs of your customer.

*weight varies for stereo and mono variants

Built for “oops”

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.

It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Easy listening

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…)

With Engage 40’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically ensure that incoming calls are crisp and clear - just another clever feature bringing calm efficiency to every conversation.

Kind on the ears

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.

We’ve included loads of groundbreaking hearing protecting technologies, including:


IntelliTone 2.0™, which keeps average noise exposure at a safe level

PeakStop™ 105 dB, which prevents sudden loud noises

BalancedVoice™, which processes the incoming sound for clearer calls

Speech level normalisation, which keeps incoming calls at your preferred volume

Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful sounds

Because hearing protection isn’t an afterthought. It’s a lifetime investment.

Your new personal assistant

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.

Engage 40 uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue, and focus on your customer - it’s all taken care of.

But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*.

*Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017

Crush the conversation

With Engage 40, all the power is at your fingertips. Answer, mute and control the volume of your calls with just a few simple taps. Handling calls has never been this simple.

The customisable buttons of the control unit can be integrated with your contact centre and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters. Hop between platform screens and control the volume with programmable buttons for speedy call handling.

A better call experience for you and the customer has never been so easy.

Friends with everyone

Connecting with your customers is a walk in the park with Engage 40. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 2

With a UC variant certified for Google Meet, Works With Chromebook3 and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.



2. Software may be needed for configuration. Refer to Jabra.com/platforms for details.

Come back later

Say ‘no’ to costly interruptions with the Engage 40 headset, which sets clear boundaries by showing when you’re busy.

A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization and hearing protection, along with a powerful 2-microphone system, the overall audio experience is given a massive boost. You’ll be comfortable too, thanks to an ultra-lightweight yet durable design, adaptive fit and comfort-enhancing ear cushions for improved noise isolation. You focus on what matters most. We’ll take care of the rest.
Performance
Product typeHeadset
Microphone typeBoom
Recommended usageOffice/Call center
Headset typeMonaural
Wearing styleHead-band
Product colourBlack
Operating temperature (T-T)-10 - 55 °C
Storage temperature (T-T)-5 - 55 °C
Operating keysVolume +, Volume -
Music playbackYes
HD voiceYes
Technical details
Headset typeMonaural
Wearing styleHead-band
Product colourBlack
Maximum input power30 mW
Design
Product typeHeadset
Microphone typeBoom
Headset typeMonaural
Wearing styleHead-band
Product colourBlack
Ports & interfaces
Connectivity technologyWired
USB connectivityYes
USB connectorUSB Type-C
BluetoothNo
Headphones
Maximum input power30 mW
Ear couplingCircumaural
Headphone frequency50 - 20000 Hz
Driver unit2 cm
Noise cancelingYes
Microphone
Microphone typeBoom
Microphone frequency100 - 14000 Hz
Microphone sensitivity-38 dB
Digital Signal Processing (DSP)Yes
Number of microphones2
MEMS (Micro-Electro-Mechanical System) microphoneYes
Operational conditions
Operating temperature (T-T)-10 - 55 °C
Storage temperature (T-T)-5 - 55 °C
Weight & dimensions
Weight45 g
Width167 mm
Height54 mm
Depth160 mm
Packaging data
Package width185 mm
Package height249 mm
Package depth50 mm
Packaging content
Safety sheetYes
Warranty cardYes
Other features
Maximum input power30 mW
Digital Signal Processing (DSP)Yes
Warranty cardYes

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Description
Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization and hearing protection, along with a powerful 2-microphone system, the overall audio experience is given a massive boost. You’ll be comfortable too, thanks to an ultra-lightweight yet durable design, adaptive fit and comfort-enhancing ear cushions for improved noise isolation. You focus on what matters most. We’ll take care of the rest.
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A duo speaker headset with a lightweight design and noise-cancellation technology

The Jabra GN2100 headset proves that style and performance can seamlessly work together in the contact centre or office. The Jabra GN2100 combines advanced noise-cancelling microphone technology, real life durability, and the flexibility to choose your preferred wearing style, all in a lightweight, great looking corded headset.
The Jabra Pro 900 series is a professional wireless headset designed for maximum performance. Now everyone in your office can take advantage of for the added productivity and comfort that wireless convenience delivers. Simple, intuitive and high quality, all in one wireless solution.

Wireless headset series optimized for use with all leading desk phones or softphones. Some variants enable pairing with mobile devices and deskphone or softphone.

The Jabra Pro 900 series is a professional wireless headset designed for maximum performance. Now everyone in your office can take advantage of the added productivity and comfort that wireless convenience delivers. Simple, intuitive and high quality, an all-in-one wireless solution.
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Jabra Biz™ 2300 QD Duo is a duo headset with a QD (Quick Disconnect) plug that provides instant connectivity to a wide range of deskphone systems.

Your contact centre agents are your brand ambassadors, so give them the tool to sound as clear as your brand. In Jabra’s Biz™ 2300, world-class sound meets world-class durability in an exceptionally comfortable and stylish corded headset – keeping both your agents and your customers happy.
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Short Description
Jabra Engage 40 - (Inline Link) USB-C MS Mono
Jabra GN2100 Duo
Jabra PRO 920, UK_HK_SG
Jabra BIZ 2300 Duo, NC
Jabra BIZ 2300 Duo, USB, UC
Jabra BIZ 2300 Mono, USB, MS
Manufacturer
Jabra
Jabra
Jabra
Jabra
Jabra
Jabra